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Caring for your loved one the way we care for our own.

We're a family-run home care agency serving all of Palm Beach County, helping the people you love stay safe, comfortable, and themselves at home.

Our story Talk with us

Photo needed: one of our caregivers with a client at home, candid, both smiling or laughing. Soft natural light, a real living room or kitchen.

If this is your first time, you're not alone.

Most families who come to us have never arranged home care before. It can feel like a lot to figure out at once, and that's all right. There are no wrong questions, and we'll go at whatever pace feels right for you.

  1. We talk.

    Tell us about your loved one, their routines, and what's been worrying you. We'll listen, answer your questions, and tell you honestly whether we're the right fit.

  2. We find the right match.

    We put together a care plan around the days and hours that work for your family, and choose a caregiver whose personality and experience fit your loved one.

  3. You meet your caregiver first.

    Before the first shift, you and the person you're caring for meet the caregiver who will be helping. Nobody arrives as a stranger.

  • Whoever you're caring for, we'd be glad to help.

    Families come to us for all kinds of reasons. Here are a few of the people we care for.

  • Photo needed: an older woman or man at home with a caregiver, sharing coffee or looking through a photo album.

    An aging parent or grandparent who wants to stay at home

    We help with the everyday things that have gotten harder, so home can stay home.

  • Photo needed: an older couple together at home, relaxed, holding hands or laughing.

    A husband, wife, or partner, so you don't have to do it all alone

    We can share the load with you, whether that's a few afternoons a week or help through the night.

  • Photo needed: a younger adult at home or out in the neighborhood with a caregiver, doing something they enjoy.

    An adult living with a disability who wants more independence

    We help with the parts of the day they'd like a hand with, and follow their lead on the rest.

  • Photo needed: a caregiver helping someone settle into a favorite chair at home, a bag or flowers nearby.

    Someone coming home from the hospital or rehab who needs extra help for a while

    We help them settle back in, with meals, getting around safely, and rides to follow-up appointments.

  • Photo needed: a caregiver and a client doing something calm together, like folding laundry, gardening, or a puzzle.

    Someone living with Alzheimer's or memory loss

    A calm, familiar person and a steady routine can make each day feel a little easier.

  • Photo needed: a caregiver sitting close beside someone resting at home, holding their hand or reading aloud. Soft light.

    Someone on hospice who'd like a familiar, comforting presence alongside their hospice team

    We offer companionship and personal care, working together with the hospice nurses and staff.

  • Photo needed: a client at home smiling at a video call with family on a tablet, a caregiver beside them.

    Families who live far away and want someone they trust close by

    We're there in person and keep you up to date, so you always know how things are going.

Our story

[Opening: your grandmother's name, where she's from, and what she's like. A detail or two your family loves to talk about.]

[When she began to need help at home, and what that's been like for your family.]

[The aides who care for her: their names if you'd like to share them, what they're like, and what they've come to mean to your family.]

[What your mother has learned through that experience, and why it led your family to start Loving Touch.]

Family photo: Grandma with her aide, for example on the porch or in the garden.

[Grandma ___ with her aide ___ on the porch]

Family photo: Mom and Grandma together, for example at a birthday or holiday.

[Mom and Grandma at a family birthday]

Family photo: Grandma at home, in her favorite chair or kitchen.

[Caption]

Family photo: Grandma's aides, or the family together.

[Caption]

That's what Loving Touch is about. We care for your family the way we care for ours.

[Your names]

How we care, like family

A few things we hold ourselves to, in every home we go into.

  • We match caregivers by personality, not just by who's available.

    We ask about your loved one's routines, what they enjoy, and what they're particular about, and we look for someone they'll be glad to see.

  • You'll see the same familiar faces.

    We keep the same caregiver with your family whenever we can, so the person you're caring for isn't opening the door to someone new every week.

  • We treat your loved one's home with respect.

    It's their house, their kitchen, and their way of doing things. Our caregivers follow their lead.

  • We keep you in the loop.

    Whether you live down the street or out of state, you'll hear from us when something changes, and you can always call to ask how the week went.

  • Our nurse checks in regularly.

    Our registered nurse visits to see how things are going and updates the care plan as your loved one's needs change.

  • We respect each person's culture, faith, language, and routines.

    Favorite foods, holidays, prayers, the language they're most comfortable in, and the way they like their mornings to go. We ask, we listen, and we make room for what matters to them.

Photo needed: close-up of hands holding a teacup, a caregiver's hand resting nearby. Warm kitchen light.

How we can help

Every family needs something a little different. Here's what our help looks like on an ordinary day.

  • Bathing, dressing, and grooming

    Help in the shower or bath, choosing clothes, and getting ready for the day, done with patience and with as much privacy as your loved one would like.

  • Meals

    Planning the week's meals together, cooking the dishes they like, and sitting down to eat together so no one has to eat alone.

  • Light housekeeping and laundry

    Washing up after meals, changing the bed, keeping the laundry going, and keeping the house tidy and easy to move around in.

  • Errands, groceries, and rides to appointments

    Picking up groceries and prescriptions, and getting to the doctor, the hairdresser, or lunch with a friend.

  • Companionship

    Conversation over coffee, a walk around the block, a game of cards, a favorite show, or help with a hobby. Someone to talk to.

  • Medication reminders

    [Wording approved by our registered nurse: exactly what our caregivers can do with medications.]

  • Help after a hospital or rehab stay

    Settling back in at home, meals, getting around safely, and getting to follow-up appointments, for as long as the extra help is needed.

  • Memory care support

    Patient, calm companionship and familiar routines for someone living with Alzheimer's or dementia, from the same caregivers whenever we can.

  • Overnight care

    Someone there through the night, to help with getting up safely or simply to be close by, so everyone in the house can rest easier.

  • Comfort alongside hospice

    Companionship and personal care that works together with the hospice team, so your loved one has a familiar, comforting presence at home.

  • Respite care

    If you're the one caring for your loved one most days, we can step in for an afternoon, a weekend, or longer, so you can rest.

  • A few hours a week, or around the clock

    Care starts with visits of at least 4 hours, which gives your caregiver time to settle in and help without rushing. From there, it can be a few afternoons a week, overnight, or around the clock. We'll work out what makes sense together, and we can change it as things change.

We're a non-skilled home care agency. That means we focus on personal care and everyday support, not medical care like nursing or wound care. If you're not sure what kind of help your family needs, we're happy to talk it through with you. More about our care

Meet some of our caregivers

These are a few of the people who might be spending their days with someone you love, in their own words.

Every Loving Touch caregiver is either a Home Health Aide (HHA) or a Certified Nursing Assistant (CNA), trained in personal care and supervised by our registered nurse.

Photo needed: caregiver portrait, relaxed and smiling, ideally at a client's home or outdoors.

“[In their own words: why they do this work.]”

[First name]

[One or two friendly lines: languages they speak, what clients love about them.]

Photo needed: caregiver portrait, relaxed and smiling, ideally at a client's home or outdoors.

“[In their own words: why they do this work.]”

[First name]

[One or two friendly lines: languages they speak, what clients love about them.]

Photo needed: caregiver portrait, relaxed and smiling, ideally at a client's home or outdoors.

“[In their own words: why they do this work.]”

[First name]

[One or two friendly lines: languages they speak, what clients love about them.]

Meet more of our caregivers

How we choose who comes into your home

Letting someone new into your loved one's home takes trust. This is how we protect your family.

If the terms are new to you: a Home Health Aide has completed formal training in personal care and home health support, and a Certified Nursing Assistant has completed training and passed a state certification exam.

  • Every caregiver is a Home Health Aide (HHA) or a Certified Nursing Assistant (CNA).
  • Every caregiver is hired by us directly. They're our employees, not contractors sent from somewhere else.
  • Each one passes a Level 2 background screening through the State of Florida before they care for anyone.
  • We check their references with past employers and families.
  • We train every caregiver ourselves, so they know how we do things.
  • Our registered nurse supervises their work and checks in on your loved one's care.

You meet your caregiver before day one.

If it doesn't feel like the right fit, just tell us, and we'll find someone who is.

Questions families often ask

How do I know if it's time for home care?

There's rarely one clear moment. Often it's a few small things adding up: meals being skipped, the house getting harder to keep up, a fall or a near miss, or you feeling stretched thin. If you're wondering, that's usually a good time to talk. We can help you think it through, with no pressure to start anything.

How quickly can care start?

That depends on what your family needs, and we'll always be honest about timing when we talk. [Typical timeline, for example: often within a few days of our first conversation.]

Can we meet the caregiver first?

Yes, always. Before the first shift, you and your loved one meet the caregiver we've matched, so the first day starts with a familiar face.

What if my loved one doesn't want help?

This is very common, and it's completely understandable. Nobody likes the idea of a stranger in their home. We go slowly and start gently, often with time spent over coffee and conversation. We focus on companionship and building trust first, and the rest usually follows in its own time.

How do families pay for care?

Most families pay privately, out of pocket, and many use long-term care insurance. We don't accept Medicare or Medicaid. We're happy to talk through what makes sense for your family. Paying for care

Is there a minimum visit length?

Yes, our visits are a minimum of 4 hours, which gives your caregiver time to really settle in and help, not rush.

See all our questions and answers

Photo needed: a caregiver and a client on a slow walk outside, arm in arm, a sunny Palm Beach County street or garden.

Whenever you're ready, we're here to listen.

You don't need to have everything figured out before you reach out. Choose whichever way feels easiest.

Give us a call

(973) 495-2003

Our office is open Monday to Friday, 9am to 5pm, but you're welcome to call us anytime. If we miss your call, we'll get back to you as soon as we can.